PAYMENT

We accept credit cards, debit cards, Gcash and Grab Pay

We have the highest industry standards in order to protect your personal information with the best security solutions. Your credit card information and personal details are encrypted during transmission using SSL (secure socket layer technology), which is widely used on the internet for processing payments safely.

ORDERS

Please check the Shipping for more details,

  • For Metro Manila*

Orders within Metro Manila should arrive within 2-3 business days from the processing date.

  • Outside Metro Manila*

Outside of Metro Manila order should arrive within 3-10 business days from the process date.

* Please expect possible delay for fortuitous and unforeseen events

You should receive an email confirmation in a minute after the checkout process was successful. In rare cases kindly check your spam folder to see your confirmation email that was sent there.

SHIPPING AND DELIVERY

The estimated shipping fee is between PHP 99.00 to PHP 249.00

Before placing an order, please make sure the billing/shipping address, contact information and names are correct to prevent losses and undelivered parcels.

Once you have placed an order, the information goes straight to the shipping department which takes less than 24 hours to process. After which the shipping department will send the tracking codes to the data entry to update the tracking codes and send a shipping confirmation email to the customer. Hence, if you need to make any changes to your shipping address, please contact our customer service as soon as possible after you’ve placed your order and we might be able to take care of it.

If this happens, please send us a message at our social media pages with your order number as soon as possible we’ll get back to you in time.

However, we cannot guarantee anything in this case, as all of our items are usually processed within less than 24 hours and immediately ship out. If it was already shipped out, we cannot modify the details anymore.

Please still contact us as we still care and we will try to help in any way we can.

We know how frustrating it can be that you paid for that item that you cannot use it.

Please contact us within 24 hours to hold the preparation until the item haven’t yet shipped out.

For any reason that your items did not arrive as expected from the purchase date, please send us a message at:

This depends on where you live and which product you order. The package will be delivered directly to your doorsteps.

DISCOUNTS

Please enter your discount coupon in the shopping cart or within the checkout

Sorry, but promotions and discount codes cannot be combined.

Absolutely. If you want to buy in bulk from us. Please contact us and we will offer you a generous discount, expedited shipping and other perks.

RETURNS AND REFUNDS

If you have received a damaged / faulty product, please send us detailed photos or video proof of the damaged / faulty product along with your motor’s serial number to our social media pages.

Please reach out to our customer support at any of our social media pages for assistance:

If your motor is deemed faulty and damaged within 1 week of receiving your product, we will change your motor to a new one.

No, we don’t honor refunds or returns for change of mind.

OTHERS

Please reach out to our customer support at any of our social media pages for assistance:

WARRANTY

You may read our store warranty here: Store Policy. Please reach out to our customer support at any of our social media pages for assistance:

Copyright © imani Philippines. All Rights Reserved

Shopping cart

0

No products in the cart.